Privacy Policy

This privacy policy explains how julboo.com collects, uses and discloses your personal information in connection with the operation of the julboo.com platform.

What information do we collect?

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous information that is linked to information that can be used to identify you directly or indirectly. Personal data does not include information that is irreversibly anonymised or aggregated so that we can no longer identify you, either in combination with other information or in any other way.

We will only collect and use personal data that is necessary to comply with our legal obligations and to help us manage our business and provide you with the services you request.

We collect information from you when you register on our website, place an order, subscribe to our newsletter or respond to a survey.

When you order or register on our website, you may be asked to provide the following information: name, email address, postal address and telephone number. However, you can also visit our website anonymously.

What do we use your information for?

We use the information you provide us for the specific purposes for which you provide the information, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

• To personalize your experience
• To improve our website and your shopping experience
• To improve customer service
• To process transactions, make payments, deliver services, or manage features like contests or surveys
• To send emails about your order, company news, and product updates

Legal basis for processing personal data

If you are located in the EEA, our processing of your personal data may be based on your consent, contractual necessity, legal obligations, or legitimate interests under GDPR Article 6.

If you have given consent, you may withdraw it at any time by emailing support@julboo.com. The withdrawal will not affect prior lawful processing.

Your rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing or request data portability. Contact support@julboo.com to exercise these rights.

To protect your privacy, we may need to verify your identity before fulfilling requests. We may deny requests when permitted by law.

How do we protect your information?

You are responsible for your julboo.com login credentials. Choose a strong password and change it often.

We use SSL encryption and secure servers. Sensitive data is encrypted and accessible only to authorized personnel. We do not store credit card or other sensitive data after transactions.

Our website is security scanned daily by McAfee Secure from Symantec.

Do we use cookies?

Yes, we use cookies to remember your preferences, improve your shopping experience, and gather analytical data. You may disable cookies in your browser, but some functions may not work correctly.

We may use Google Analytics and other third-party services, but they are contractually obligated to protect your data. Social sharing buttons may also set cookies; we cannot access third-party cookies and vice versa.

If needed, you can still place orders by contacting customer service at support@julboo.com.

Here are examples of cookies we use:

secure_customer_sig
localization
cart_currency
_cmp_a
_tracking_consent
AWSALBCORS
_shopify_y
_orig_referrer
_landing_page
_shopify_s
_shopify_sa_t
_shopify_sa_p
_gcl_au
trustedsite_visit
trustedsite_tm_float_seen
bugsnag-anonymous-id
shopifyChatData

Do we provide information to external parties?

We do not sell or trade your personal information. We may share it with trusted partners for operations, services, or legal compliance. Non-identifiable visitor data may be used for analytics or marketing.

How long do we keep your information?

We retain your data as long as necessary to fulfill our obligations or as required by law (e.g. tax or accounting purposes).

Links to third parties

We may include third-party products or services. These websites have their own privacy policies, and we are not responsible for their content or practices.

Terms and conditions

Please refer to our Terms of Service for legal information about the use of our website.

Changes in our privacy statement

If we update our privacy policy, changes will be posted on this page with a revision date.

Contact us

If you have any further questions, feel free to contact us at:

Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, The Netherlands
Email: support@julboo.com
Phone: +31 6 10588864

Chamber of Commerce number: 82232393
VAT number: NL862386780B01
Company name: GT Ecom B.V.
Shop name: Julboo

Opening Hours:
Monday–Friday: 8:00 AM – 6:00 PM EST
Saturday–Sunday: Closed
Public Holidays: Closed